Certificate in Customer Service – Level 1

Course Profile“Customer Service is everyone’s job”Good customer service is crucial for any business. 96% of unhappy customers don’t ever complain

Certificate in Team Leading – Level 2

Are you leading a team for the first time or wanting to become a team leader or supervisor? The Team

Diploma in Business Administration – Level 2

Study method: Blended (Face to face in classroom and Online)Duration: 6 months – self pacedGrading: Achieved/not yet achievedAssessment method: Internally

Certificate in Business Administration – Level 1

Good business administrators are a real asset to an organisation. Working in this field is also a great introduction to

Diploma in Customer Service – Level 2

Study method: Blended (Face to face in classroom and Online)Duration: 6 months – self pacedGrading: Achieved/not yet achievedAssessment method: Internally

BTEC National Diploma in Business L3

The course is designed to provide you with the knowledge and skills needed to develop the skills and knowledge for